Advice & guides
Plain-English guides to damp, mould and leaks from the people who deal with them every day.
Damp or condensation? How to tell the difference
Condensation, leaks, penetrating damp and rising damp can look alike, but each needs a different fix. Here's how to tell them apart.
Mould in a rented home: who is responsible?
Tenants and landlords often disagree about mould. A plain-English guide to who is responsible in England, and how to settle the cause.
Signs of a hidden leak (and how to check)
The warning signs of a hidden water leak, a simple meter test you can do yourself, and how we find the source without ripping your home apart.
What happens during a damp survey?
A step-by-step look at what a professional damp survey involves, the equipment we use and what you get at the end.
Escape of water: what to do in the first 24 hours
A burst pipe or major leak? What to do in the first 24 hours to stay safe, limit the damage and protect your insurance claim.
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