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Insurance reports

An escape of water claim goes more smoothly with solid evidence. We document the cause, the damage and the drying in a clear report your insurer can work with.

Moisture meter reading taken on a mould-stained ceiling
Overview

What we do

Insurers and loss adjusters want facts: what happened, how far the damage spread and what was done about it. Our reports bring it all together in one place, backed by readings and photographs.

Ideal for homeowners, landlords, letting agents and commercial property managers dealing with a water damage claim.

What's included

  • Cause and extent of the damage
  • Moisture readings and thermal images
  • Photographs before, during and after
  • Drying records from start to finish
  • Recommendations for reinstatement
Who it's for

Reports for everyone involved in the claim

Homeowners

Evidence to support your claim, written in plain English.

Landlords & agents

Clear records for tenants, insurers and your own files.

Insurers & adjusters

Factual reporting with readings, images and drying logs.

Commercial premises

Documentation that keeps downtime and disputes to a minimum.

Case studies

Recent jobs

See all our work

Reading

Moisture survey after a roof leak

A leak from the roof had stained and damaged the ceiling and walls. We carried out a moisture survey to map how far the water had spread and what needed to happen next.

Damp & Moisture Surveys

Twickenham

Hidden leak found with thermal imaging

A thermal imaging survey picked up a cold spot in the ceiling. We cut out one small section at exactly that point and found the leak straight away, leaving a neat opening for the repair.

Leak Detection

Milton Keynes

Strip out and drying after a roof leak

Following a leak from the roof, the saturated ceiling was stripped out and industrial drying equipment installed to dry the structure.

Water Damage Drying
How it works

From first call to final sign-off

A clear, four-step process, so you always know what's happening and why.

  1. Get in touch

    Call or WhatsApp us with a few photos. For emergencies we'll prioritise getting someone out to you.

  2. Survey & detect

    We find the source and map the extent using moisture meters, thermal imaging and the right tests for the job.

  3. Fix, treat & dry

    Targeted strip out, mould treatment and industrial drying. We only remove what's necessary.

  4. Report & sign-off

    Final readings, photos and a clear report for you, your landlord or your insurer.

FAQs

Insurance Reports questions

Will my insurance cover water damage?

Many home insurance policies cover sudden escape of water, but every policy is different. Check your policy wording or speak to your insurer. Our report gives them the evidence they'll ask for.

Can you work with my loss adjuster?

Yes. Our reports are written to be clear and factual, with readings and photographs, so loss adjusters and insurers can work from them.

When should I contact you?

As early as possible. Documenting the damage before and during drying gives the strongest evidence for your claim.

Do I need to be making a claim to get a report?

No. Many customers want a report for their own records, a landlord, a buyer or a builder. The report is yours to use however you need.

Free quotes from photos · 24/7 emergencies

Starting a water damage claim?

Get in touch early. The sooner we document the damage, the stronger your evidence.

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